How To Fix FDM_COLLECTION005 - Promise to pay was created

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 005

• Message text: Promise to pay was created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION005 - Promise to pay was created ?

  The SAP error message FDM_COLLECTION005, which states "Promise to pay was created," typically occurs in the context of the SAP Collections Management module. This message indicates that a promise to pay has been established for a customer, but it may also imply that there are issues related to the processing of this promise.
  Cause:
  
  Existing Promise to Pay: The error may arise if there is already an existing promise to pay for the customer, and the system is preventing the creation of a duplicate entry.
  Data Entry Issues: There may be issues with the data entered, such as incorrect dates, amounts, or customer information.
  System Configuration: The system may not be configured correctly to handle promises to pay, leading to conflicts or errors in processing.
  Business Rules: There may be specific business rules or validations in place that are preventing the successful creation of the promise to pay.
  
  Solution:
  
  Check Existing Promises: Review the customer’s account to see if there is already a promise to pay in place. If so, you may need to update or cancel the existing promise instead of creating a new one.
  Validate Data: Ensure that all data entered for the promise to pay is correct, including the amount, due date, and customer details.
  Review Configuration: Check the configuration settings in the SAP system related to Collections Management and promises to pay. Ensure that they align with your business processes.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling promises to pay and any related error messages.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches.
  Transaction Codes: Familiarize yourself with transaction codes related to Collections Management, such as FDM_COLL (Collections Management) and FDM_CUST (Customer Management).
  User Roles: Ensure that the user attempting to create the promise to pay has the necessary permissions and roles assigned in the SAP system.
  Training: Consider training for users involved in Collections Management to ensure they understand the processes and how to handle promises to pay effectively.
  
  By following these steps, you should be able to identify the cause of the FDM_COLLECTION005 error and implement a suitable solution.