How To Fix FDM_COLLECTION003 - Select exactly one promise to pay

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 003

• Message text: Select exactly one promise to pay

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION003 - Select exactly one promise to pay ?

  The SAP error message FDM_COLLECTION003: "Select exactly one promise to pay" typically occurs in the context of the SAP Collections Management module. This error indicates that the system expects the user to select a single promise to pay from a list, but either none or multiple promises have been selected.
  Cause:
  
  Multiple Selections: The user has selected more than one promise to pay, which is not allowed in this context.
  No Selection: The user has not selected any promise to pay, which also triggers this error.
  User Interface Issue: Sometimes, the user interface may not clearly indicate that only one selection is allowed, leading to confusion.
  
  Solution:
  
  Select One Promise: Ensure that you select exactly one promise to pay from the available options. If you have multiple promises listed, review them and choose the one that is relevant to your action.
  Deselect Other Options: If you have inadvertently selected multiple promises, deselect all but one before proceeding.
  Check for Filters: If you are using filters to narrow down the list of promises, ensure that the filter settings are correct and that you are viewing the intended promises.
  User Training: If this error occurs frequently, consider providing additional training to users on how to navigate the promise to pay selection process.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Collections Management for detailed information on handling promises to pay.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to collections and promises to pay, such as FDM_COLL or FDM_PROMISE.
  Support: If the issue persists despite following the above steps, consider reaching out to your SAP support team or consulting the SAP community forums for further assistance.
  
  By ensuring that only one promise to pay is selected, you should be able to resolve the FDM_COLLECTION003 error and proceed with your transaction.