How To Fix FDM_COLLECTION004 - Select at least one promise to pay

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 004

• Message text: Select at least one promise to pay

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION004 - Select at least one promise to pay ?

  The SAP error message FDM_COLLECTION004: "Select at least one promise to pay" typically occurs in the context of the SAP Collections Management module, particularly when dealing with promises to pay from customers. This error indicates that the user has not selected any promises to pay when attempting to perform an action that requires at least one promise to be selected.
  Cause:
  
  No Selection Made: The most common cause of this error is that the user has not selected any promises to pay from the list available in the system.
  User Interface Issue: Sometimes, the user interface may not clearly indicate that a selection is required, leading to confusion.
  Data Availability: There may be no promises to pay available for selection, either due to data not being entered or due to filters applied that exclude all available options.
  
  Solution:
  
  Select a Promise to Pay: Ensure that you select at least one promise to pay from the list before proceeding with the action that triggered the error.
  Check Filters: If you believe there should be promises available, check any filters or search criteria that may be limiting the displayed options. Adjust them as necessary to ensure relevant promises are visible.
  Data Entry: If no promises to pay are available, verify that the necessary data has been entered into the system. This may involve checking if promises have been created for the relevant customers.
  User Training: If users frequently encounter this error, consider providing additional training on how to navigate the Collections Management module and the importance of making selections.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Collections Management for detailed guidance on managing promises to pay.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to Collections Management, such as FDM_COLL for collections processing.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By ensuring that at least one promise to pay is selected and verifying the data and filters, you should be able to resolve the FDM_COLLECTION004 error effectively.