How To Fix FDM_COLL_01027 - Customer &1: Unconfirmed master record change

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLL_01 - Messages in Collections Management

• Message number: 027

• Message text: Customer &1: Unconfirmed master record change

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLL_01027 - Customer &1: Unconfirmed master record change ?

  The SAP error message FDM_COLL_01027 indicates that there is an unconfirmed change to a master record for a customer. This typically occurs in the context of financial data management or customer master data management within SAP systems.
  Cause:
  The error usually arises due to one of the following reasons:
  
  Pending Changes: There are changes made to the customer master data that have not yet been confirmed or saved. This could be due to a user not completing the transaction or a system error.
  Data Locking: The customer master record might be locked by another user or process, preventing the current user from confirming the changes.
  Inconsistent Data: There may be inconsistencies in the data that need to be resolved before the changes can be confirmed.
  Authorization Issues: The user may not have the necessary authorizations to confirm changes to the customer master record.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check for Pending Changes:
  
  Navigate to the customer master record and check if there are any pending changes that need to be confirmed. Complete or save any changes.
  
  
  
  Release Locks:
  
  If the record is locked, identify the user or process that has locked it. You can use transaction code SM12 to view and release locks if necessary.
  
  
  
  Review Data Consistency:
  
  Ensure that all required fields in the customer master record are filled out correctly and that there are no inconsistencies. You may need to validate the data against business rules.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to make changes to the customer master record. If not, contact your SAP security administrator to adjust the permissions.
  
  
  
  Use Transaction Codes:
  
  You can use transaction codes like FD02 (Change Customer) or FD03 (Display Customer) to check the status of the customer record and make necessary adjustments.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD01 (Create Customer), FD02 (Change Customer), and FD03 (Display Customer).
  Master Data Management: Understanding the principles of master data management in SAP can help prevent such issues in the future.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.