How To Fix FDM_AR_CUST021 - Deselect the special G/L account indicator for bills of exchange

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR_CUST - FSCM-DM: Dispute Management Customizing (AR Process Integ.)

• Message number: 021

• Message text: Deselect the special G/L account indicator for bills of exchange

What causes this issue?

You have selected the special G/L account indicator for bills of
exchange &V1& (&V2&) so that these are included in <LS>SAP Collections
Management</> and <LS>SAP Dispute Management</>. However, open items
with this special G/L indicator are already included. Making such a
selection has no effect.

System Response

You <ZH>cannot</> save this setting.

How to fix this error?

Remove the selection.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR_CUST021 - Deselect the special G/L account indicator for bills of exchange ?

  The SAP error message FDM_AR_CUST021 typically occurs when there is an attempt to process a bill of exchange (BoE) that is incorrectly configured in relation to special G/L accounts. This error indicates that the system is expecting a standard G/L account but has detected that a special G/L account indicator is selected.
  Cause:
  The error is caused by the following scenarios:
  
  Incorrect Account Configuration: The account being used for the transaction is set up as a special G/L account (e.g., for bills of exchange) when it should not be.
  Transaction Type Misconfiguration: The transaction type being used may not be compatible with special G/L accounts.
  Document Type Settings: The document type used for the transaction may not allow special G/L accounts for the specific transaction.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Account Configuration:
  
  Go to the G/L account master data and verify if the account being used is set as a special G/L account. If it is, and it should not be, change it to a standard G/L account.
  
  
  
  Review Transaction Type:
  
  Ensure that the transaction type you are using is appropriate for the type of account. If you are processing a bill of exchange, ensure that the correct transaction type is selected.
  
  
  
  Adjust Document Type Settings:
  
  Check the settings for the document type being used. Ensure that it allows for the type of account you are trying to use. You may need to adjust the configuration in the document type settings to allow for standard G/L accounts.
  
  
  
  Deselect Special G/L Account Indicator:
  
  If you are processing a transaction that should not involve a special G/L account, ensure that the special G/L account indicator is deselected in the transaction entry screen.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after checking the above configurations, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FS00 (G/L Account Master Data), OBYC (Automatic Postings), or FB60 (Enter Incoming Invoice) to check and modify the relevant settings.
  Documentation: Refer to SAP documentation or help files for detailed information on configuring G/L accounts and handling bills of exchange.
  Testing: After making changes, perform a test transaction to ensure that the error does not reoccur.
  
  By following these steps, you should be able to resolve the FDM_AR_CUST021 error and successfully process your bills of exchange.