How To Fix FDM_AR_CUST020 - You cannot activate process integration for &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR_CUST - FSCM-DM: Dispute Management Customizing (AR Process Integ.)

• Message number: 020

• Message text: You cannot activate process integration for &1

What causes this issue?

You want to activate the process integration for the special G/L account
indicator &V1& (&V2&). However, this involves a noted item, which the
system <ZH>cannot</> include for the process integration.
The system only supports down payment requests as noted items.

System Response

The system is unable to save the entry.

How to fix this error?

Reset the activation.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR_CUST020 - You cannot activate process integration for &1 ?

  The SAP error message FDM_AR_CUST020 indicates that there is an issue with activating process integration for a specific entity, typically a customer or vendor, in the Financial Data Management (FDM) module. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing Configuration: The necessary configuration for process integration may not be completed or is incorrect.
  Inconsistent Data: There may be inconsistencies in the master data of the customer/vendor that prevent activation.
  Authorization Issues: The user may not have the required authorizations to activate process integration.
  System Settings: Certain system settings or parameters may not be correctly set up for process integration.
  Dependencies: There may be dependencies on other processes or configurations that need to be resolved first.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that all necessary configurations for process integration are completed. This includes checking the settings in the FDM configuration and ensuring that the integration settings for the specific entity are correctly defined.
  
  
  
  Review Master Data:
  
  Verify the master data for the customer/vendor in question. Look for any missing or inconsistent information that could be causing the issue. Correct any discrepancies found.
  
  
  
  Authorization Check:
  
  Ensure that the user attempting to activate the process integration has the necessary authorizations. You may need to consult with your SAP security team to verify and adjust user roles if needed.
  
  
  
  System Settings:
  
  Review the system settings related to process integration. This may involve checking transaction codes or configuration settings in the SAP system that pertain to FDM and process integration.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to FDM and process integration for any specific requirements or known issues that could be relevant to your situation.
  
  
  
  Error Logs:
  
  Check the system logs for any additional error messages or warnings that could provide more context about the issue. This can help in diagnosing the root cause.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant details about your configuration and the steps you have taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FDM for Financial Data Management, SE80 for Object Navigator, and SU53 for authorization checks.
  SAP Notes: Search for SAP Notes related to FDM and process integration for any patches or updates that may address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to activate process integration successfully.