How To Fix FDM_AR_CUST018 - Entry in alternative payer field reset

FDM_AR_CUST018 - Overview

• Message type: E = Error

• Message class: FDM_AR_CUST - FSCM-DM: Dispute Management Customizing (AR Process Integ.)

• Message number: 018

• Message text: Entry in alternative payer field reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR_CUST018 - Entry in alternative payer field reset ?

  The SAP error message FDM_AR_CUST018 ("Entry in alternative payer field reset") typically occurs in the context of accounts receivable and billing processes. This error indicates that there is an issue with the alternative payer field in the customer master data or during the processing of a transaction.
  
  Cause:
  
  Missing or Incorrect Alternative Payer: The alternative payer field may be empty or incorrectly filled in the customer master data.
  Data Inconsistency: There may be inconsistencies in the data between the customer master and the transaction being processed.
  
  Configuration Issues: The system configuration may not allow for the use of alternative payers in certain scenarios.
  Transaction Type Restrictions: Certain transaction types may not support alternative payers, leading to this error when attempting to use them.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Navigate to the customer master data (transaction code XD02 for general data or FD02 for company code data).
  Verify that the alternative payer field is correctly filled out. If it is