How To Fix FDM_AR_CUST017 - You cannot use alternative payer and direct payer functions together

FDM_AR_CUST017 - Overview

• Message type: E = Error

• Message class: FDM_AR_CUST - FSCM-DM: Dispute Management Customizing (AR Process Integ.)

• Message number: 017

• Message text: You cannot use alternative payer and direct payer functions together

Self-Explanatory Message

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FDM_AR_CUST017 - Details

• The SAP error message FDM_AR_CUST017 indicates that there is a conflict in the configuration of the billing process where both alternative payer and direct payer functions are being used simultaneously. This situation is not allowed in SAP, as it can lead to inconsistencies in the billing and payment processes.
  
  Cause:
  The error typically arises when:
  
  Alternative Payer: This function allows you to specify a different payer for the invoice than the one who is receiving the goods or services.
  Direct Payer: This function is used when the payment is made directly by a third party, which is different from both the customer and the payer.
  
  When both functions are attempted to be used together in a transaction, SAP raises this error because it cannot process the billing correctly with conflicting payer information.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Transaction Data: Check the transaction or document that triggered the error. Ensure that you