How To Fix FDM_AR_CUST014 - No entry found

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR_CUST - FSCM-DM: Dispute Management Customizing (AR Process Integ.)

• Message number: 014

• Message text: No entry found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR_CUST014 - No entry found ?

  The SAP error message FDM_AR_CUST014: No entry found typically occurs in the context of the Financial Data Management (FDM) module, particularly when dealing with accounts receivable or customer-related transactions. This error indicates that the system could not find a relevant entry in the database for the specified criteria.
  Causes:
  
  Missing Configuration: The error may arise if the necessary configuration for the customer or account is not set up in the system.
  Incorrect Data Entry: The data entered (such as customer ID, document number, etc.) may be incorrect or does not exist in the system.
  Data Synchronization Issues: If there are issues with data synchronization between different modules or systems, it may lead to missing entries.
  Authorization Issues: The user may not have the necessary permissions to view the data, leading to the appearance of missing entries.
  Inactive or Deleted Records: The record you are trying to access may have been deleted or marked as inactive.
  
  Solutions:
  
  Check Configuration: Verify that the necessary configurations for the customer or account are correctly set up in the system. This includes checking customer master data and related settings.
  Validate Input Data: Ensure that the data you are entering is correct. Double-check customer IDs, document numbers, and other relevant fields for accuracy.
  Data Synchronization: If you suspect data synchronization issues, check the integration points between different modules or systems. Ensure that data is being transferred correctly.
  User Authorizations: Confirm that the user has the appropriate authorizations to access the data. If not, work with your SAP security team to grant the necessary permissions.
  Check for Deleted Records: Investigate whether the record has been deleted or marked inactive. If so, you may need to restore it or create a new entry.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD10N (Display Customer Balance) or FBL5N (Customer Line Item Display) to check customer data.
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may address the issue.
  Debugging: If you have access, consider debugging the process to identify where the error is occurring in the code.
  Consult Documentation: Review SAP documentation or user manuals for the FDM module for additional insights into configuration and data management.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP directly for further assistance.