How To Fix FDM_AR_CUST001 - Define a status that has a system status valid for TPM

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR_CUST - FSCM-DM: Dispute Management Customizing (AR Process Integ.)

• Message number: 001

• Message text: Define a status that has a system status valid for TPM

What causes this issue?

The defined status must be assigned to either system status <ZH>External
Processing</> (003) or system status <ZH>External Processing</> set
automatically (013).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR_CUST001 - Define a status that has a system status valid for TPM ?

  The SAP error message FDM_AR_CUST001 typically indicates that there is an issue with the configuration of statuses in the context of Treasury and Risk Management (TRM) or Financial Supply Chain Management (FSCM) modules, particularly related to the Transaction Processing Management (TPM) functionality.
  Cause:
  The error occurs when the system status for a specific transaction or document is not defined correctly or is missing in the configuration. This can happen if:
  
  The status you are trying to use is not set up in the system.
  The status does not have the required system status that is valid for TPM.
  There is a mismatch between the status defined in the system and the expected status for the transaction.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Status Configuration:
  
  Go to the configuration settings for the relevant module (TRM or FSCM).
  Navigate to the area where statuses are defined (usually under "Define Status" or similar).
  Ensure that the status you are trying to use is defined and has the correct system status associated with it.
  
  
  
  Define a Valid Status:
  
  If the status is not defined, you will need to create it.
  Make sure to assign the appropriate system status that is valid for TPM. This typically involves setting the status to be compatible with the transaction types you are working with.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help resources for specific guidance on status definitions and their implications in TPM.
  Look for any notes or updates from SAP that might address known issues or provide additional configuration steps.
  
  
  
  Testing:
  
  After making changes, test the transaction again to ensure that the error is resolved.
  If the error persists, double-check the configuration and ensure that all related statuses are correctly defined.
  
  
  
  Consult SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They can provide insights based on your specific system configuration and version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate the configuration settings (e.g., SPRO for configuration).
  SAP Notes: Search for SAP Notes related to FDM_AR_CUST001 for any specific patches or updates that may address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.