How To Fix FDM_AR_CCM140 - Dispute case &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR_CCM - Message Class for the Claim Chargeback Recovery Process

• Message number: 140

• Message text: Dispute case &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR_CCM140 - Dispute case &1 does not exist ?

  The SAP error message FDM_AR_CCM140 indicates that a dispute case you are trying to access does not exist in the system. This error typically occurs in the context of the SAP Dispute Management module, which is part of the Financial Supply Chain Management (FSCM) suite.
  Cause:
  
  Non-Existent Dispute Case: The dispute case number you are trying to reference may not exist in the database. This could be due to a typo in the case number or because the case has been deleted or archived.
  Authorization Issues: The user may not have the necessary permissions to view the dispute case, leading to the perception that it does not exist.
  Data Synchronization Issues: If the system is integrated with other systems, there may be a delay or failure in data synchronization, causing the case to be temporarily unavailable.
  Incorrect Configuration: There may be configuration issues in the Dispute Management module that prevent the system from recognizing the dispute case.
  
  Solution:
  
  Verify Case Number: Double-check the dispute case number for any typographical errors. Ensure that you are using the correct format and number.
  Check Case Status: If you have access, check if the dispute case has been deleted or archived. You may need to consult with your system administrator or the relevant department.
  Review Authorizations: Ensure that your user account has the necessary permissions to access dispute cases. If not, contact your SAP security administrator to request the appropriate access.
  Data Synchronization: If your SAP system is integrated with other systems, check for any synchronization issues. You may need to wait for the data to sync or troubleshoot the integration.
  Consult Documentation: Review the SAP documentation or help files related to Dispute Management for any specific notes or guidelines regarding this error.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing dispute cases, such as FDM_DISPUTE for dispute management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide insights into similar issues faced by other users and potential fixes.
  Training and Documentation: Ensure that users are trained on how to properly create and manage dispute cases within the SAP system to minimize errors.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.