How To Fix FDM_AR_CCM151 - Dispute case &1 does not have an open item

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR_CCM - Message Class for the Claim Chargeback Recovery Process

• Message number: 151

• Message text: Dispute case &1 does not have an open item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR_CCM151 - Dispute case &1 does not have an open item ?

  The SAP error message FDM_AR_CCM151 indicates that a dispute case does not have an open item associated with it. This typically occurs in the context of Accounts Receivable and Dispute Management within SAP. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  No Open Items: The dispute case you are trying to access or process does not have any open items linked to it. This could happen if the items have already been cleared or if they were never created.
  Incorrect Dispute Case: The dispute case number you are using may not be valid or may not correspond to any existing open items.
  Data Synchronization Issues: There may be a delay or issue in the synchronization of data between different modules or systems, leading to discrepancies.
  Configuration Issues: There might be configuration settings in the Dispute Management module that are not set up correctly.
  
  Solution:
  
  Check Open Items: Verify if there are any open items associated with the dispute case. You can do this by navigating to the relevant transaction in SAP and checking the status of the items.
  Review Dispute Case: Ensure that you are using the correct dispute case number. Double-check the details to confirm that it corresponds to the expected open items.
  Create Open Items: If there are no open items, you may need to create them or link existing items to the dispute case if applicable.
  Data Refresh: If you suspect a data synchronization issue, try refreshing the data or re-running any relevant background jobs that may update the status of open items.
  Consult Documentation: Review SAP documentation or help resources for any specific configurations or settings that may need to be adjusted.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FDM_DISPUTE for managing disputes and FBL5N for displaying customer line items.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  User Authorizations: Ensure that you have the necessary authorizations to view and manage dispute cases and open items.
  Training and Documentation: Consider reviewing training materials or documentation related to SAP Dispute Management to better understand how to manage dispute cases effectively.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message FDM_AR_CCM151.