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Message type: E = Error
Message class: FDM_AR_CCM - Message Class for the Claim Chargeback Recovery Process
Message number: 123
Message text: Payment item &1 &2 &3 &4 cleared
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FDM_AR_CCM123
- Payment item &1 &2 &3 &4 cleared ?The SAP error message FDM_AR_CCM123, which states "Payment item &1 &2 &3 &4 cleared," typically indicates that a payment item has been cleared in the system, and this may be causing issues with further processing or reporting.
Cause:
- Cleared Payment Item: The payment item referenced in the error message has already been cleared, meaning that it has been settled against an invoice or another payment item.
- Incorrect Processing: The error may arise if there is an attempt to process or modify a payment item that has already been cleared.
- Data Integrity Issues: There may be inconsistencies in the data, such as trying to reference a payment item that is no longer valid.
Solution:
- Check Payment Item Status: Verify the status of the payment item using transaction codes like FBL5N (Customer Line Item Display) or FBL1N (Vendor Line Item Display) to see if it has indeed been cleared.
- Review Clearing Document: If the payment item is cleared, check the clearing document to understand how it was settled and whether any further action is needed.
- Adjust Processing Logic: If you are running a program or transaction that processes payment items, ensure that it includes logic to handle cleared items appropriately.
- Reopen Payment Item: If necessary and if business processes allow, you may need to reverse the clearing to reopen the payment item for further processing. This should be done with caution and in accordance with your organization's policies.
- Consult Documentation: Review SAP documentation or consult with your SAP support team for specific guidance related to your version and configuration of SAP.
Related Information:
If the problem persists after following these steps, it may be beneficial to escalate the issue to your SAP support team for further investigation.
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