How To Fix FDM_AR_CCM121 - Payment document &1 &2 &3: item &4 is not a customer credit item


FDM_AR_CCM121 - Overview

  • Message type: E = Error

  • Message class: FDM_AR_CCM - Message Class for the Claim Chargeback Recovery Process

  • Message number: 121

  • Message text: Payment document &1 &2 &3: item &4 is not a customer credit item

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message FDM_AR_CCM121 - Payment document &1 &2 &3: item &4 is not a customer credit item ?
    The SAP error message FDM_AR_CCM121 indicates that there is an issue with a payment document where the specified item is not recognized as a customer credit item. This error typically arises in the context of accounts receivable and payment processing within the SAP system.
    
    Cause: The error can occur due to several reasons: Incorrect Document Type: The payment document may be referencing an item that is not classified as a customer credit item. This could happen if the document type is not set up correctly or if the item was not intended to be a credit. Data Entry Errors: There may be mistakes in the data entry, such as incorrect account assignments or document numbers.
    Configuration Issues: The configuration settings in the SAP system for accounts receivable or payment processing may not be aligned with the business processes. Item Status: The item in question may have a status that does not allow it to be processed

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