How To Fix FDM_AR_CCM122 - Payment document &1 &2 &3: item &4 is not a customer payment item

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR_CCM - Message Class for the Claim Chargeback Recovery Process

• Message number: 122

• Message text: Payment document &1 &2 &3: item &4 is not a customer payment item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR_CCM122 - Payment document &1 &2 &3: item &4 is not a customer payment item ?

  The SAP error message FDM_AR_CCM122 indicates that there is an issue with a payment document in the Accounts Receivable (AR) module. Specifically, the message states that the item in question is not recognized as a customer payment item. This can occur in various scenarios, such as during the processing of incoming payments, clearing of open items, or when attempting to post a payment.
  Cause
  The error can be caused by several factors, including:
  
  
  Incorrect Document Type: The payment document may not be of the correct type that is expected for customer payments. For example, it might be a vendor payment or a different type of financial document.
  
  
  Item Status: The item being referenced may not be in a status that allows it to be processed as a customer payment. It could be cleared, already paid, or not linked to a customer account.
  
  
  
  Configuration Issues: There may be configuration settings in the SAP system that are