How To Fix FDM_AR_CCM120 - Key for payment item &1 is not valid

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR_CCM - Message Class for the Claim Chargeback Recovery Process

• Message number: 120

• Message text: Key for payment item &1 is not valid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR_CCM120 - Key for payment item &1 is not valid ?

  The SAP error message FDM_AR_CCM120: Key for payment item &1 is not valid typically occurs in the context of Accounts Receivable (AR) and Cash Management when there is an issue with the payment item being processed. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Invalid Payment Item: The payment item referenced by the key (&1) does not exist in the system or has been deleted.
  Incorrect Configuration: There may be configuration issues in the payment processing settings or in the integration between modules.
  Data Inconsistency: There could be inconsistencies in the database, such as missing entries or incorrect references.
  Authorization Issues: The user may not have the necessary authorizations to access or process the payment item.
  Timing Issues: The payment item may not be available for processing due to timing issues, such as being in a different processing status.
  
  Solutions:
  
  Verify Payment Item: Check if the payment item referenced by the key exists in the system. You can do this by searching for the payment item in the relevant transaction or report.
  Check Configuration: Review the configuration settings related to payment processing in the SAP system. Ensure that all necessary settings are correctly configured.
  Data Consistency Check: Run consistency checks on the database to identify and resolve any inconsistencies. This may involve checking for orphaned records or missing entries.
  User Authorizations: Ensure that the user attempting to process the payment item has the necessary authorizations. You may need to consult with your SAP security team.
  Review Processing Status: Check the status of the payment item to ensure it is in a state that allows processing. If it is in a locked or completed state, it may not be available for further actions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display) or F-28 (Post Incoming Payments) to investigate the payment item further.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to Accounts Receivable and Cash Management for best practices and configuration guidelines.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.