How To Fix FDM_AR210 - Selection not possible since disputed amount would be negative

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 210

• Message text: Selection not possible since disputed amount would be negative

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR210 - Selection not possible since disputed amount would be negative ?

  The SAP error message FDM_AR210: Selection not possible since disputed amount would be negative typically occurs in the context of Accounts Receivable (AR) when dealing with disputed invoices or payments. This error indicates that the system is unable to process a selection because the disputed amount calculated would result in a negative value, which is not permissible.
  Cause:
  
  
  Disputed Amount Calculation: The error usually arises when the system attempts to calculate the disputed amount for an invoice or payment, and the result is negative. This can happen if:
  
  The total amount of the dispute exceeds the original invoice amount.
  There are incorrect or inconsistent entries in the dispute management records.
  The dispute resolution process has not been properly followed, leading to discrepancies in amounts.
  
  
  
  Data Entry Errors: Incorrect data entry in the dispute management module or related transactions can lead to this issue.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the business processes, leading to incorrect calculations.
  
  
  Solution:
  
  
  Review Disputed Amounts: Check the disputed amounts associated with the invoice or payment. Ensure that the total disputed amount does not exceed the original invoice amount.
  
  
  Correct Data Entries: Verify all entries related to the dispute. Ensure that all amounts are entered correctly and that there are no discrepancies.
  
  
  Adjust Dispute Records: If the disputed amount is indeed higher than the invoice amount, you may need to adjust the dispute records to reflect the correct amounts.
  
  
  Consult Documentation: Review the SAP documentation or help files related to dispute management to ensure that you are following the correct procedures.
  
  
  Configuration Check: If the issue persists, consult with your SAP administrator or technical team to check the configuration settings related to dispute management and accounts receivable.
  
  
  Testing: After making adjustments, test the process again to ensure that the error does not reoccur.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FDM_DISPUTE for managing disputes and FBL5N for displaying customer line items.
  User Roles: Ensure that users have the appropriate roles and permissions to manage disputes effectively.
  
  If the problem continues after following these steps, it may be beneficial to reach out to SAP support or consult with a professional who specializes in SAP financial modules for further assistance.