How To Fix FDM_AR212 - No suitable dispute case found

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 212

• Message text: No suitable dispute case found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR212 - No suitable dispute case found ?

  The SAP error message FDM_AR212, which states "No suitable dispute case found," typically occurs in the context of the Dispute Management module within SAP. This error indicates that the system could not find a dispute case that matches the criteria specified in the transaction or process you are attempting to execute.
  Causes:
  
  No Existing Dispute Case: There may not be any dispute cases created for the specific customer or invoice you are trying to process.
  Incorrect Selection Criteria: The criteria you are using to search for dispute cases (such as customer number, invoice number, or dispute status) may not match any existing records.
  Data Synchronization Issues: There could be a delay or issue in data synchronization between different modules or systems, leading to the absence of expected dispute cases.
  Authorization Issues: The user may not have the necessary permissions to view or access the dispute cases.
  
  Solutions:
  
  Check for Existing Dispute Cases: Verify if there are any dispute cases created for the relevant customer or invoice. You can do this by navigating to the Dispute Management module and searching for existing cases.
  Review Selection Criteria: Ensure that the selection criteria you are using are correct. Double-check the customer number, invoice number, and any other relevant parameters.
  Create a New Dispute Case: If no suitable dispute case exists, you may need to create a new dispute case for the relevant invoice or customer.
  Check User Authorizations: Ensure that the user has the necessary authorizations to access and view dispute cases. If not, contact your SAP security administrator to adjust the permissions.
  Consult with IT Support: If the issue persists, it may be beneficial to consult with your IT support team or SAP Basis team to investigate any underlying system issues or data synchronization problems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for Dispute Management, such as FDM_DISPUTE for managing disputes.
  SAP Notes: Check SAP Notes for any known issues or patches related to the FDM_AR212 error message.
  Documentation: Review SAP documentation or user guides related to Dispute Management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the FDM_AR212 error and implement a suitable solution.