How To Fix FDM_AR124 - Disputed amount must be a receivable in total

FDM_AR124 - Overview

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 124

• Message text: Disputed amount must be a receivable in total

What causes this issue?

The total of the disputed items must be positive. This means that, in
total, there must be a receivable due from the customer.

System Response

The system cannot save the dispute case.

How to fix this error?

Use the corresponding functions ("Remove Disputed Items" or "Add to
Customer-Disputed Items"), remove or move suitable credit items until
the disputed amount is positive.
If you add items from dispute case processing, select the items to be
added such that the total of the receivables exceeds the total of the
credit items.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR124 - Disputed amount must be a receivable in total ?

  The SAP error message FDM_AR124, which states "Disputed amount must be a receivable in total," typically occurs in the context of accounts receivable and dispute management within the SAP system. This error indicates that the disputed amount you are trying to enter does not match the total receivable amount for the corresponding invoice or transaction.
  
  Cause:
  
  Mismatch in Amounts: The disputed amount entered does not correspond to the total amount of the receivable. This could happen if the disputed amount exceeds the total receivable or if it is less than what is expected.
  Incorrect Invoice Reference: The invoice or transaction being referenced may not be correct, leading to discrepancies in the amounts.
  Partial Payments: If there have been partial payments made against the invoice, the remaining balance may not match the disputed amount.
  Data Entry Errors: Simple typographical errors during data entry can lead to incorrect amounts being recorded.
  
  
  Solution:
  
  Verify Amounts: Check the total receivable amount