How To Fix FDM_AR125 - Creation of dispute case not possible

FDM_AR125 - Overview

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 125

• Message text: Creation of dispute case not possible

What causes this issue?

You want to create a dispute case that contains customer-disputed
objects or no objects. However, this function is not activated for case
type &V2& in company code &V1&.

System Response

The system cannot create the dispute case.

How to fix this error?

Activate this function in Customizing in the
<DS:SIMG.FDM_V_TFDM_CUSTDISP>Process Settings for Customer-Disputed
Objects in Dispute Cases IMG</> activity.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR125 - Creation of dispute case not possible ?

  The SAP error message FDM_AR125, which states "Creation of dispute case not possible," typically occurs in the context of the SAP Dispute Management module. This error can arise due to various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  
  Missing Configuration: The dispute case may not be configured correctly in the system. This could include missing settings in the dispute management configuration or the financial document.
  
  
  Inadequate Authorizations: The user attempting to create the dispute case may not have the necessary authorizations or roles assigned in SAP.
  
  
  Invalid Document Status: The document related to the dispute case may be in a status that does not allow for dispute creation (e.g., already cleared or settled).
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the customer, invoice, or payment that prevent the creation of a dispute case.
  
  
  System Errors: There could