How To Fix FDM_AR111 - Specify mail address of contact person

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 111

• Message text: Specify mail address of contact person

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR111 - Specify mail address of contact person ?

  The SAP error message FDM_AR111: "Specify mail address of contact person" typically occurs in the context of the Financial Data Management (FDM) module, particularly when dealing with accounts receivable or related processes. This error indicates that a required email address for a contact person has not been specified in the system.
  Cause:
  The error is triggered when a transaction or process requires a contact person to be associated with a specific account or transaction, but the email address for that contact person has not been entered. This can happen in various scenarios, such as:
  
  Creating or updating customer master data.
  Processing invoices or payment requests that require a contact person.
  Sending notifications or communications that need a valid email address.
  
  Solution:
  To resolve the FDM_AR111 error, you need to ensure that a valid email address is provided for the contact person associated with the relevant account or transaction. Here are the steps to do this:
  
  
  Access the Customer Master Data:
  
  Go to the transaction code XD02 (Change Customer) or FD02 (Change Customer - Financial).
  Enter the customer number and select the appropriate view (e.g., General Data, Company Code Data).
  
  
  
  Check Contact Person Information:
  
  Navigate to the "Contact Person" tab or section.
  Ensure that a contact person is assigned to the customer.
  
  
  
  Enter Email Address:
  
  If a contact person is already assigned, check if their email address is filled in. If not, enter a valid email address.
  If no contact person is assigned, you may need to create one and provide the necessary details, including the email address.
  
  
  
  Save Changes:
  
  After entering the email address, save the changes to the customer master data.
  
  
  
  Retry the Transaction:
  
  Once the email address is specified, retry the transaction that previously resulted in the error.
  
  
  
  Related Information:
  
  User Roles and Authorizations: Ensure that you have the necessary permissions to modify customer master data.
  Data Validation: Check for any data validation rules that might prevent saving the email address.
  Documentation: Refer to SAP documentation or your organization's guidelines for managing customer data and contact information.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  By following these steps, you should be able to resolve the FDM_AR111 error and ensure that the necessary contact information is correctly maintained in the system.