How To Fix FDM_AR112 - Specify telephone number of contact person

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 112

• Message text: Specify telephone number of contact person

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR112 - Specify telephone number of contact person ?

  The SAP error message FDM_AR112, which states "Specify telephone number of contact person," typically occurs in the context of Accounts Receivable (AR) or when dealing with customer master data. This error indicates that a required field, specifically the telephone number of the contact person, has not been filled in.
  Cause:
  The error is triggered when you attempt to save or process a transaction that requires the contact person's telephone number, but this information is missing. This can happen in various scenarios, such as:
  
  Creating or updating a customer master record.
  Processing an invoice or payment where contact details are necessary.
  Any transaction that requires customer contact information.
  
  Solution:
  To resolve this error, you need to ensure that the telephone number for the contact person is specified. Here are the steps you can take:
  
  
  Access the Customer Master Record:
  
  Go to the transaction code for maintaining customer master data (e.g., XD02 for changing customer data).
  
  
  
  Locate the Contact Person:
  
  Navigate to the relevant section where contact person details are maintained. This is usually found under the "Contact Person" tab or section.
  
  
  
  Enter the Telephone Number:
  
  Ensure that the telephone number field for the contact person is filled in. Enter a valid telephone number.
  
  
  
  Save the Changes:
  
  After entering the required information, save the changes to the customer master record.
  
  
  
  Retry the Transaction:
  
  Go back to the transaction that triggered the error and attempt to process it again.
  
  
  
  Related Information:
  
  Field Requirements: Check if there are any specific field requirements or validation rules set up in your SAP system that might enforce the need for a contact person's telephone number.
  User Roles and Authorizations: Ensure that you have the necessary permissions to edit customer master data.
  SAP Notes: If the issue persists or if you encounter additional errors, consider checking SAP Notes or the SAP Support Portal for any related notes or patches that might address this issue.
  Consult Documentation: Review your organization's documentation or guidelines regarding customer data management to ensure compliance with data entry standards.
  
  By following these steps, you should be able to resolve the FDM_AR112 error and proceed with your transaction.