How To Fix FDM_AR030 - Already disputed items added as customer-disputed objects

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 030

• Message text: Already disputed items added as customer-disputed objects

What causes this issue?

You want to create a new dispute case for items already in dispute.

System Response

You can only add items that are already included in other dispute cases
as disputed objects to the new dispute case as customer-disputed
objects.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE CUSTOMIZED_MESSAGE_INFO OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR030 - Already disputed items added as customer-disputed objects ?

  The SAP error message FDM_AR030 indicates that there are already disputed items that have been added as customer-disputed objects in the system. This typically occurs in the context of accounts receivable and dispute management processes within SAP.
  Cause:
  The error arises when you attempt to add an item to a dispute that has already been marked as disputed. This can happen due to:
  
  Duplicate Dispute Entries: The item you are trying to dispute has already been entered into the dispute management system.
  Incorrect Data Entry: There may be a misunderstanding or error in the data entry process, leading to attempts to dispute the same item multiple times.
  System Configuration: The system may be configured in a way that does not allow the same item to be disputed more than once.
  
  Solution:
  To resolve the FDM_AR030 error, you can take the following steps:
  
  
  Check Existing Disputes: Review the existing disputes in the system to confirm whether the item is already disputed. You can do this by navigating to the dispute management module and searching for the item in question.
  
  
  Remove Duplicate Entries: If you find that the item is already disputed, you may need to remove any duplicate entries or adjust your dispute strategy accordingly.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines on dispute management to ensure you are following the correct procedures.
  
  
  System Configuration Review: If you believe the error is due to system configuration, consult with your SAP administrator or technical team to review the settings related to dispute management.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users involved in the dispute management process are adequately trained to avoid duplicate disputes.
  Process Improvement: Consider reviewing and improving the dispute management process to minimize the chances of encountering this error in the future.
  
  By following these steps, you should be able to address the FDM_AR030 error effectively.