How To Fix FDM_AR006 - The action was cancelled by the user

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 006

• Message text: The action was cancelled by the user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR006 - The action was cancelled by the user ?

  The SAP error message FDM_AR006: "The action was cancelled by the user" typically occurs in the context of the Financial Data Management (FDM) module, particularly when a user initiates an action that is subsequently cancelled. This can happen in various scenarios, such as during data uploads, processing transactions, or executing reports.
  Causes:
  
  User Intervention: The most straightforward cause is that the user manually cancelled the action, either by clicking a cancel button or closing the dialog box.
  Timeouts: If a process takes too long, the user might cancel it out of frustration or due to a misunderstanding of the process duration.
  System Performance: Slow system performance or unresponsive screens can lead users to believe that the action is stuck, prompting them to cancel.
  Misconfiguration: There may be issues with the configuration of the FDM module or the specific transaction being executed.
  User Permissions: In some cases, insufficient permissions may lead to unexpected behavior, causing users to cancel actions.
  
  Solutions:
  
  Check User Actions: Confirm whether the user intentionally cancelled the action. If so, ensure they understand the implications of their cancellation.
  Increase Timeout Settings: If timeouts are a frequent issue, consider adjusting the timeout settings in the system to allow for longer processing times.
  System Performance: Investigate system performance issues. This may involve checking server load, database performance, or network issues that could be causing delays.
  Review Configuration: Ensure that the FDM module is correctly configured. This includes checking settings related to the specific action being performed.
  User Training: Provide training to users on how to properly execute actions within the FDM module and what to expect in terms of processing times.
  Check Permissions: Verify that the user has the necessary permissions to perform the action. If not, adjust their roles accordingly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the FDM module and the specific error message.
  Logs and Traces: Review system logs and traces to gather more information about what occurred before the cancellation. This can provide insights into whether it was a user action or a system issue.
  User Documentation: Refer to user manuals or documentation for the FDM module to understand the expected behavior and troubleshooting steps for common issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.