How To Fix FBZI425 - OFX code 2019: Payment sent several times

FBZI425 - Overview

• Message type: E = Error

• Message class: FBZI - Payments via Internet

• Message number: 425

• Message text: OFX code 2019: Payment sent several times

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The OFX partner returned the code 2019 (payment sent more than once).
Check whether the payment has already been carried out.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

FBZI425 - Details

• The SAP error message FBZI425 with OFX code 2019 indicates that a payment has been sent multiple times. This typically occurs in the context of electronic bank transfers or payment processing where the system detects duplicate payment requests.
  
  Cause:
  
  Duplicate Payment Requests: The most common cause is that the payment has been initiated more than once, either due to user error or a system glitch.
  Timing Issues: If a payment is processed and the user attempts to resend it before receiving confirmation of the first transaction, it can lead to this error.
  
  Configuration Issues: Incorrect settings in the payment processing configuration can also lead to duplicate payment submissions.
  Network Issues: Intermittent network connectivity can cause the system to resend a payment if it does not receive a timely response from the bank.
  
  
  Solution:
  
  Check Payment Status: Verify the status of the payment in the bank or payment processing system to confirm whether it has already been processed.
  Review