How To Fix FBZI424 - OFX code 2018: Server ID is unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: FBZI - Payments via Internet

• Message number: 424

• Message text: OFX code 2018: Server ID is unknown

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The OFX partner returned the code 2018 (Server ID not recognized).
Verify the server ID.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FBZI424 - OFX code 2018: Server ID is unknown ?

  The SAP error message FBZI424 with OFX code 2018: "Server ID is unknown" typically occurs in the context of using the SAP Financial Accounting (FI) module, particularly when dealing with electronic bank statement processing or integration with external banking systems.
  Cause:
  The error indicates that the system is unable to recognize the server ID that is being referenced in the OFX (Open Financial Exchange) file. This can happen due to several reasons:
  
  Incorrect Configuration: The server ID may not be correctly configured in the SAP system or in the OFX file.
  Missing Server ID: The server ID might be missing from the configuration settings or the OFX file.
  Outdated or Incorrect OFX File: The OFX file being processed may not be compatible with the current configuration or may contain errors.
  Bank Configuration Issues: The bank's configuration for the OFX service may have changed, leading to a mismatch.
  
  Solution:
  To resolve the FBZI424 error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for electronic bank statement processing in SAP (Transaction code: OBBA).
  Ensure that the server ID is correctly defined and matches the one expected by the OFX file.
  
  
  
  Verify OFX File:
  
  Open the OFX file and check if the server ID is present and correctly formatted.
  Ensure that the OFX file is generated according to the specifications required by SAP.
  
  
  
  Update Bank Details:
  
  If there have been changes in the bank's OFX service, update the bank details in SAP accordingly.
  Contact your bank to confirm the correct server ID and any other relevant details.
  
  
  
  Test with a Different OFX File:
  
  If possible, test the processing with a different OFX file that is known to work correctly to determine if the issue is with the specific file.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant notes or updates regarding this error. There may be patches or updates that address this issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBBA (for bank statement configuration) and FBZ0 (for processing electronic bank statements).
  Documentation: Review SAP documentation related to electronic bank statement processing and OFX integration for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the FBZI424 error in your SAP system.