How To Fix FBZI422 - OFX code 2016: Payment already confirmed

SAP Error Message - Details

• Message type: E = Error

• Message class: FBZI - Payments via Internet

• Message number: 422

• Message text: OFX code 2016: Payment already confirmed

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The OFX partner returned the code 2016 (payment has already been
confirmed). Check the payment.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FBZI422 - OFX code 2016: Payment already confirmed ?

  The SAP error message FBZI422 with OFX code 2016, which states "Payment already confirmed," typically occurs in the context of processing payments in SAP, particularly when dealing with bank statements or payment processing. This error indicates that the payment you are trying to process has already been confirmed in the system, and therefore cannot be processed again.
  Cause:
  
  Duplicate Payment Confirmation: The payment has already been confirmed in the system, either manually or automatically, which prevents it from being processed again.
  Bank Statement Processing: If you are importing bank statements, the payment might have already been matched and confirmed against the bank statement.
  Timing Issues: There may be a timing issue where the payment was confirmed in a different session or by another user before you attempted to process it.
  
  Solution:
  
  Check Payment Status: Verify the status of the payment in the system. You can do this by checking the payment document in transaction codes like FB03 (Display Document) or FBL1N (Vendor Line Item Display).
  Avoid Duplicate Processing: Ensure that you are not trying to process the same payment multiple times. If the payment has already been confirmed, you should not attempt to confirm it again.
  Review Bank Statement: If you are processing a bank statement, check if the payment has already been matched and confirmed in the bank reconciliation process.
  Consult with Colleagues: If you are unsure about the payment status, consult with colleagues or your finance team to confirm whether the payment has been processed.
  Error Handling: If you believe this is an error and the payment should not have been confirmed, you may need to reverse the confirmation or consult with your SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FBL1N (Vendor Line Item Display), and FEBA (Postprocess Incoming Payments).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorization: Ensure that you have the necessary authorizations to process payments and view payment statuses.
  Documentation: Review SAP documentation or user manuals related to payment processing and bank statement handling for additional guidance.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further troubleshooting.