How To Fix FB696 - Mail to &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FB - Batch Programs

• Message number: 696

• Message text: Mail to &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FB696 - Mail to &1 ?

  The SAP error message FB696 ("Mail to &1") typically indicates that there is an issue related to sending an email notification within the SAP system. This error can occur in various contexts, such as during the processing of financial documents or when executing certain transactions that involve email notifications.
  Cause:
  
  Email Configuration Issues: The SAP system may not be properly configured to send emails. This could be due to missing or incorrect settings in the SAPconnect configuration.
  Recipient Address Issues: The email address specified (represented by &1 in the error message) may be invalid, missing, or incorrectly formatted.
  SMTP Server Issues: There may be connectivity issues with the SMTP server that SAP is trying to use to send the email.
  Authorization Issues: The user or the system may not have the necessary authorizations to send emails.
  System Errors: There could be temporary system errors or issues with the email server.
  
  Solution:
  
  
  Check SAPconnect Configuration:
  
  Go to transaction code SCOT to check the configuration of SAPconnect.
  Ensure that the SMTP settings are correctly configured, including the SMTP server address and port.
  
  
  
  Verify Recipient Email Address:
  
  Check the email address that is being used in the transaction. Ensure it is valid and correctly formatted.
  If the email address is derived from user master records, verify that the user has a valid email address assigned.
  
  
  
  Test SMTP Connection:
  
  Use transaction code SOST to check the status of sent emails and any errors that may have occurred.
  You can also test the SMTP connection from the SAP system to ensure it can reach the email server.
  
  
  
  Check Authorizations:
  
  Ensure that the user or the system has the necessary authorizations to send emails. This may involve checking user roles and profiles.
  
  
  
  Review System Logs:
  
  Check the system logs (transaction code SM21) for any related error messages that could provide more context about the issue.
  
  
  
  Contact Basis Team:
  
  If the issue persists, it may be necessary to involve the SAP Basis team to investigate server-side issues or configurations.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SCOT: SAPconnect configuration
  SOST: Send requests overview
  SM21: System log
  
  
  Documentation: Refer to SAP Help documentation for more details on configuring SAPconnect and troubleshooting email issues.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to email sending in your version of SAP.
  
  By following these steps, you should be able to identify and resolve the cause of the FB696 error message in your SAP system.