How To Fix FB369 - For customer & there is no one-time account data in CoCde &

SAP Error Message - Details

• Message type: E = Error

• Message class: FB - Batch Programs

• Message number: 369

• Message text: For customer & there is no one-time account data in CoCde &

What causes this issue?

Customer &V1& is marked as a one-time account. No one-time account data
could be determined for the line item listed in the following error
message.

System Response

Termination of processing.

How to fix this error?

Contact your system supervisor.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FB369 - For customer & there is no one-time account data in CoCde & ?

  The SAP error message FB369 typically indicates that there is an issue related to customer account data in the specified company code. The message suggests that there is no one-time account data available for the customer in the specified company code. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing One-Time Account Data: The error occurs when you attempt to process a transaction for a customer that is expected to have one-time account data, but such data is not available in the system for the specified company code.
  Incorrect Customer Master Data: The customer master data may not be set up correctly, or the one-time account data may not have been created or maintained.
  Company Code Configuration: The company code may not be configured to allow one-time accounts, or the settings may not be properly defined.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code FD03 for display).
  Verify if the one-time account data is maintained for the customer in the specified company code.
  If not, you may need to create or update the one-time account data using transaction code FD01 (create) or FD02 (change).
  
  
  
  Create One-Time Customer:
  
  If you are dealing with a one-time customer, ensure that you are using the correct transaction to create a one-time customer account.
  Use transaction code F-22 (for invoice) or F-43 (for vendor) and select the one-time account option.
  
  
  
  Review Company Code Settings:
  
  Check the configuration of the company code to ensure that it allows for one-time accounts.
  This can be done in the configuration settings under Financial Accounting (FI) > Accounts Receivable and Accounts Payable > Customer Accounts > Master Data > Define Account Groups.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to customer master data and one-time accounts for additional guidance.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  FD01: Create Customer (One-Time Account)
  FD02: Change Customer
  FD03: Display Customer
  F-22: Post Customer Invoice
  F-43: Post Vendor Invoice
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  User Authorization: Ensure that you have the necessary authorizations to create or modify customer master data.
  
  
  By following these steps, you should be able to resolve the FB369 error and ensure that the customer account data is correctly maintained in the system.