How To Fix FB371 - Customer & has no selection for one-time accts in doc. (co.code &)

SAP Error Message - Details

• Message type: E = Error

• Message class: FB - Batch Programs

• Message number: 371

• Message text: Customer & has no selection for one-time accts in doc. (co.code &)

What causes this issue?

Customer &V1& is marked as a one-time account. No selection for
one-time account data in the index could be found for the line item
from company code &V2& listed in the following error message.

System Response

Termination of processing.

How to fix this error?

Call the SAP hotline and report the error which has occurred.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FB371 - Customer & has no selection for one-time accts in doc. (co.code &) ?

  The SAP error message FB371 indicates that there is an issue with the customer account not having a selection for one-time accounts in the specified company code. This typically occurs when you are trying to post a transaction involving a customer account that is set up as a one-time account, but the system cannot find the necessary configuration or data to process the transaction.
  Cause:
  
  Missing One-Time Account Configuration: The customer account may not be properly configured to allow for one-time accounts in the specified company code.
  Incorrect Account Type: The account you are trying to use may not be set up as a one-time account or may not be linked correctly to the customer master data.
  Company Code Settings: The company code settings may not allow for one-time accounts for the customer in question.
  Data Entry Error: There may be a mistake in the data entry, such as using the wrong customer account or company code.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code FD03 for display).
  Verify that the customer is set up correctly for the relevant company code and that the one-time account option is enabled.
  
  
  
  Review Company Code Settings:
  
  Check the configuration for the company code in the Financial Accounting (FI) settings to ensure that one-time accounts are allowed.
  You can do this by navigating to SPRO -> Financial Accounting -> Accounts Receivable and Accounts Payable -> Customer Accounts -> Master Data -> Define One-Time Accounts.
  
  
  
  Create or Update One-Time Account:
  
  If the one-time account does not exist, you may need to create it. Use transaction code FD01 to create a one-time customer account.
  Ensure that the account is linked to the correct company code.
  
  
  
  Check Transaction Entry:
  
  Review the transaction you are trying to post. Ensure that you are using the correct customer account and that all required fields are filled out correctly.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult SAP documentation or reach out to your SAP support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  FD01: Create One-Time Customer
  FD03: Display Customer Master Data
  FB01: Post Document
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Authorization: Ensure that you have the necessary authorizations to create or modify customer accounts and post transactions.
  
  By following these steps, you should be able to resolve the FB371 error and successfully process your transaction.