FAP_CMP811 - Error occured, email not sent to &

SAP Error Message - Details

• Message type: E = Error

• Message class: FAP_CMP - Vendor Manual Payment

• Message number: 811

• Message text: Error occured, email not sent to &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FAP_CMP811 - Error occured, email not sent to & ?

  The SAP error message FAP_CMP811 indicates that there was an issue with sending an email, and it typically occurs in the context of the SAP Financial Accounting (FI) module or related applications. The message usually states that an error occurred, and as a result, the email was not sent to the specified recipient.
  Possible Causes:
  
  Email Configuration Issues: The SAP system may not be properly configured to send emails. This could include incorrect SMTP settings or missing configuration in transaction SCOT (SAPconnect).
  Recipient Email Address: The email address specified may be invalid or incorrectly formatted.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the email server.
  Authorization Issues: The user or the system may not have the necessary authorizations to send emails.
  Email Server Issues: The email server itself may be down or experiencing issues.
  SAP Background Job Issues: If the email is being sent as part of a background job, there may be issues with the job itself.
  
  Solutions:
  
  
  Check Email Configuration:
  
  Go to transaction SCOT and verify the settings for SAPconnect. Ensure that the SMTP settings are correct and that the email server is reachable.
  Test the connection to the email server from the SAP system.
  
  
  
  Validate Recipient Email Address:
  
  Ensure that the email address specified in the error message is valid and correctly formatted.
  
  
  
  Check Network Connectivity:
  
  Verify that there are no network issues preventing the SAP system from connecting to the email server.
  
  
  
  Review Authorizations:
  
  Ensure that the user or system has the necessary authorizations to send emails. Check user roles and profiles.
  
  
  
  Monitor Email Server:
  
  Check the status of the email server to ensure it is operational. Look for any logs or alerts that may indicate issues.
  
  
  
  Review Background Jobs:
  
  If the email is part of a background job, check the job logs for any errors or issues that may have occurred during execution.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: SCOT (SAPconnect), SOST (Send Requests), SM37 (Job Monitoring)
  SAP Notes: Search for specific SAP Notes related to email sending issues in the SAP Support Portal.
  Logs: Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.