FAP_CMP809 - &1 &2 &3 Error occured in sending mail

SAP Error Message - Details

• Message type: E = Error

• Message class: FAP_CMP - Vendor Manual Payment

• Message number: 809

• Message text: &1 &2 &3 Error occured in sending mail

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FAP_CMP809 - &1 &2 &3 Error occured in sending mail ?

  The SAP error message FAP_CMP809 typically indicates that there was an issue when attempting to send an email from the SAP system. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  
  SMTP Configuration Issues: The Simple Mail Transfer Protocol (SMTP) settings in the SAP system may not be configured correctly. This includes incorrect SMTP server address, port, or authentication settings.
  
  
  Network Issues: There may be network connectivity problems between the SAP system and the SMTP server, preventing the email from being sent.
  
  
  Authorization Issues: The user or the system may not have the necessary authorizations to send emails.
  
  
  Email Address Format: The email address being used may be incorrectly formatted or invalid.
  
  
  Mail Server Issues: The mail server itself may be down or experiencing issues.
  
  
  SAP Notes: There may be specific SAP Notes related to email sending issues that need to be applied.
  
  
  Solutions:
  
  
  Check SMTP Configuration:
  
  Go to transaction SCOT (SAPconnect Administration) and verify the SMTP settings.
  Ensure that the SMTP server address, port, and authentication details are correct.
  
  
  
  Test Connectivity:
  
  Use transaction SOST to check the status of sent emails and see if there are any errors logged.
  Test the connection to the SMTP server using tools like telnet to ensure that the server is reachable.
  
  
  
  Review Authorizations:
  
  Ensure that the user or the system has the necessary authorizations to send emails. Check roles and profiles assigned to the user.
  
  
  
  Validate Email Addresses:
  
  Check the format of the email addresses being used. Ensure they are valid and correctly formatted.
  
  
  
  Check Mail Server Status:
  
  Verify that the mail server is operational. Contact your IT department or the mail server administrator to check for any issues.
  
  
  
  Review SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address known issues with email sending.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the email sending process to identify where the failure occurs.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: SAPconnect Administration
  SOST: Send Requests Overview
  SICF: Maintain HTTP Services (to check if the service is active)
  
  
  
  SAP Notes: Always check the SAP Support Portal for any specific notes related to your version of SAP and the error message.
  
  
  Logs: Check the application logs (transaction SLG1) for any additional error messages that may provide more context.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the FAP_CMP809 error in your SAP system. If the problem persists, consider reaching out to SAP support for further assistance.