FAP_CMP807 - &1 &2 &3 Error occured in reading log, email not sent

SAP Error Message - Details

• Message type: E = Error

• Message class: FAP_CMP - Vendor Manual Payment

• Message number: 807

• Message text: &1 &2 &3 Error occured in reading log, email not sent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FAP_CMP807 - &1 &2 &3 Error occured in reading log, email not sent ?

  The SAP error message FAP_CMP807 indicates that there was an issue while trying to read a log, which subsequently prevented an email from being sent. This error can occur in various contexts, often related to the Financial Accounting (FI) or Controlling (CO) modules, particularly when dealing with financial documents or processes that require notifications via email.
  Possible Causes:
  
  Log File Issues: The log file that the system is trying to read may be missing, corrupted, or inaccessible due to permission issues.
  Configuration Errors: There may be misconfigurations in the email settings or the system's ability to send emails.
  System Performance: If the system is under heavy load, it may not be able to process the request in a timely manner.
  Authorization Issues: The user or the process may not have the necessary authorizations to access the log or send emails.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or application server issues.
  
  Solutions:
  
  Check Log Files: Verify if the log files exist and are accessible. Check for any corruption or permission issues that might prevent reading the logs.
  Email Configuration: Review the email configuration settings in SAP (transaction code SCOT) to ensure that the SMTP settings are correct and that the email server is reachable.
  System Performance: Monitor system performance and check for any bottlenecks. If the system is overloaded, consider scheduling the email sending process during off-peak hours.
  Authorization Checks: Ensure that the user or process has the necessary authorizations to access the logs and send emails. You may need to consult with your SAP security team.
  Review Application Logs: Check the application logs (transaction code SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCOT (for email configuration), SLG1 (for application logs), and SU53 (for authorization checks).
  Documentation: Review SAP documentation related to email sending and logging mechanisms to understand the expected behavior and configurations.
  Community Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the error message FAP_CMP807 effectively.