How To Fix F5878 - Customer & in comp. code &: No bank details selected with bank details ID

SAP Error Message - Details

• Message type: E = Error

• Message class: F5 - Document Editing

• Message number: 878

• Message text: Customer & in comp. code &: No bank details selected with bank details ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message F5878 - Customer & in comp. code &: No bank details selected with bank details ID ?

  The SAP error message F5878 indicates that there are no bank details selected for a customer in the specified company code. This error typically arises when you are trying to process a transaction that requires bank details, such as a payment or a direct debit, but the system cannot find the necessary bank information for the customer.
  Cause:
  
  Missing Bank Details: The customer does not have any bank details entered in the system for the specified company code.
  Incorrect Bank Details ID: The bank details ID being referenced may not exist or may not be correctly assigned to the customer.
  Data Inconsistency: There may be inconsistencies in the data, such as the customer being assigned to a different company code than the one being used in the transaction.
  Authorization Issues: The user may not have the necessary permissions to view or edit the bank details for the customer.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code FD03 for display).
  Verify that the customer has bank details entered for the relevant company code.
  If bank details are missing, you can add them using transaction code FD02 (change customer) or FD01 (create customer).
  
  
  
  Verify Bank Details ID:
  
  Ensure that the correct bank details ID is being used in the transaction.
  Check if the bank details ID is correctly assigned to the customer.
  
  
  
  Data Consistency:
  
  Ensure that the customer is assigned to the correct company code.
  Check for any inconsistencies in the customer data that may affect the retrieval of bank details.
  
  
  
  User Authorization:
  
  Confirm that the user has the necessary authorizations to access and modify the customer’s bank details.
  If needed, consult with your SAP security team to ensure proper access rights.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files for additional context on the error message and related processes.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  FD01: Create Customer
  FD02: Change Customer
  FD03: Display Customer
  
  
  Bank Details Maintenance: Bank details can typically be maintained in the customer master data under the "Payment Transactions" tab.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for further assistance.