How To Fix F5841 - One-time customer (address number &) was not found


F5841 - Overview

  • Message type: E = Error

  • Message class: F5 - Document Editing

  • Message number: 841

  • Message text: One-time customer (address number &) was not found

  • Show details Hide details
  • What causes this issue?

    The interface was given no address although it is a one-time account
    at the customer &v1&.

    System Response

    System error in the interface to financial accounting

    How to fix this error?

    Please get in touch with your consultant or directly with SAP.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F5841 - One-time customer (address number &) was not found ?
    The SAP error message F5841, which states "One-time customer (address number &) was not found," typically occurs when you are trying to process a transaction involving a one-time customer, but the system cannot find the corresponding one-time customer record in the database.
    
    Cause: Missing One-Time Customer Record: The one-time customer you are trying to use has not been created or does not exist in the system. Incorrect Address Number: The address number you are using may be incorrect or may not correspond to any existing one-time customer. Data Deletion: The one-time customer record may have been deleted or archived.
    Configuration Issues: There may be issues with the configuration of the customer master data in the system.
    Solution: Create One-Time Customer: If the one-time customer does not exist, you need to create it. You can do this by navigating to the customer master data creation transaction (e.g., using transaction code FD01 for creating a customer). Ensure you select the

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