How To Fix F5791 - Database index & must be activated to use the payment reference

SAP Error Message - Details

• Message type: E = Error

• Message class: F5 - Document Editing

• Message number: 791

• Message text: Database index & must be activated to use the payment reference

What causes this issue?

If open customer items are to be determined using the payment
reference, a corresponding database index must be created. This is not
the case for this installation. The index mentioned is defined in the
SAP system and has been activated, but has not been created in the
database.

System Response

You cannot activate the desired option.

How to fix this error?

Ask your database administrator to create the index <ZH>&V1&</> for
table <ZH>BSID</> in the database.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F5791 - Database index & must be activated to use the payment reference ?

  The SAP error message F5791 indicates that a specific database index related to payment references is not activated. This can prevent the system from processing payment references correctly, which can impact financial transactions and reporting.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Missing Index: The required database index for payment references is not created or activated in the database.
  System Upgrade or Changes: After an upgrade or changes in the system, certain indexes may not be activated automatically.
  Database Issues: There may be issues with the database itself that prevent the index from being recognized or activated.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Index Status:
  
  Use transaction code SE11 (Data Dictionary) to check if the index exists for the relevant table.
  Look for the specific index related to payment references.
  
  
  
  Activate the Index:
  
  If the index is not activated, you can activate it using transaction code SE14 (Database Utility).
  Select the relevant table and choose the option to activate the index.
  
  
  
  Rebuild the Index:
  
  If the index exists but is not functioning correctly, you may need to rebuild it. This can also be done through transaction SE14.
  Choose the option to "Rebuild" the index.
  
  
  
  Check for Notes:
  
  Check the SAP Notes for any specific notes related to this error message. Sometimes, SAP releases notes that provide fixes or additional steps to resolve such issues.
  
  
  
  Consult Basis Team:
  
  If you are not able to resolve the issue, consult your SAP Basis team. They can help with database-related issues and ensure that all necessary indexes are properly configured.
  
  
  
  Testing:
  
  After activating or rebuilding the index, perform tests to ensure that the payment reference functionality is working as expected.
  
  
  
  Related Information:
  
  Transaction Codes: SE11 (Data Dictionary), SE14 (Database Utility)
  SAP Notes: Always check the SAP Support Portal for any relevant notes that may address this specific error.
  Documentation: Review SAP documentation related to financial transactions and payment processing for additional context on how payment references are managed in the system.
  
  By following these steps, you should be able to resolve the F5791 error and ensure that payment references can be used correctly in your SAP system.