How To Fix F5793 - Reversal is not possible, a payment order already exists.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F5 - Document Editing

  • Message number: 793

  • Message text: Reversal is not possible, a payment order already exists.

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message F5793 - Reversal is not possible, a payment order already exists. ?

    The SAP error message F5793, which states "Reversal is not possible, a payment order already exists," typically occurs when you attempt to reverse a financial transaction (like a payment) that has already been processed and for which a payment order has been created. This situation can arise in various financial processes within SAP, particularly in accounts payable or accounts receivable.

    Cause:

    1. Existing Payment Order: The primary cause of this error is that there is an existing payment order associated with the transaction you are trying to reverse. This means that the system has already processed a payment related to the original transaction.
    2. Transaction Status: The transaction you are trying to reverse may be in a status that does not allow for reversal due to the existence of the payment order.
    3. Configuration Settings: Certain configuration settings in the SAP system may restrict reversals when payment orders are present.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Payment Orders:

      • Use transaction codes like F110 (Automatic Payment Transactions) or FBL1N (Vendor Line Item Display) to check if there are any existing payment orders related to the transaction you are trying to reverse.
      • If a payment order exists, you may need to cancel or reverse that payment order first before attempting to reverse the original transaction.
    2. Reverse Payment Order:

      • If applicable, reverse the payment order using the appropriate transaction code (e.g., F110 for payment runs) or by using the transaction for manual payment processing.
      • Ensure that the payment order is fully cleared or reversed in the system.
    3. Consult with Finance Team:

      • If you are unsure about the implications of reversing a payment order or if it affects other transactions, consult with your finance or accounting team for guidance.
    4. System Configuration:

      • If this issue occurs frequently, it may be worth reviewing the configuration settings in the SAP system to determine if there are any restrictions that can be adjusted to allow for reversals under certain conditions.
    5. Use Alternative Methods:

      • If a direct reversal is not possible, consider using alternative methods such as creating a correcting entry or adjusting the original transaction.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N, F110, FB08 (for reversing documents), and others that may assist in managing financial transactions.
    • Documentation: Review SAP documentation or help files related to financial transactions and payment processing for more detailed guidance on handling reversals and payment orders.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as there may be updates or fixes provided by SAP.

    By following these steps, you should be able to address the F5793 error and successfully manage your financial transactions in SAP.

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