How To Fix F5790 - A database index necessary for using the payment reference is missing

F5790 - Overview

• Message type: E = Error

• Message class: F5 - Document Editing

• Message number: 790

• Message text: A database index necessary for using the payment reference is missing

What causes this issue?

If open customer items are to be determined using the payment
reference, a corresponding database index must exist. This is not the
case for this installation.

System Response

You cannot activate the desired option.

How to fix this error?

Ask your database administrator to create an index for table
<ZH>BSID</> which uses the field <ZH>KIDNO</> as the next field after
the client. The index must be described and created using SAP
transactions so that information on the existence of the index can be
stored in the SAP system.

Error message extract from SAP system. Copyright SAP SE.

F5790 - Details

• The SAP error message F5790 indicates that a necessary database index for using the payment reference is missing. This typically occurs in the context of financial transactions, particularly when dealing with payment processing in SAP.
  
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Index: The required database index for the payment reference field is not created or has been deleted.
  Database Issues: There may be issues with the database itself, such as corruption or misconfiguration.
  System Upgrade or Changes: If there has been a recent upgrade or changes to the SAP system, it may have affected the database structure, leading to missing indexes.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check for Missing Index:
  
  Use transaction code SE11 (Data Dictionary) to check if the index exists for the relevant database table.
  If the index is missing, you may need to create it manually.
  
  
  
  Rebuild Index:
  
  If the index exists but is not functioning