How To Fix F5671 - Account & has payment block "&"


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F5 - Document Editing

  • Message number: 671

  • Message text: Account & has payment block "&"

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  • INCLUDE 'CUSTOMIZED_MESSAGE_INFO' OBJECT DOKU ID TX

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message F5671 - Account & has payment block "&" ?

    The SAP error message F5671 indicates that a specific account has a payment block set, which prevents payments from being processed for that account. This can occur in various scenarios, such as when dealing with vendor accounts, customer accounts, or specific invoices.

    Cause:

    The payment block can be set for several reasons, including but not limited to:

    1. Credit Issues: The account may have exceeded its credit limit or has outstanding issues that need to be resolved.
    2. Disputes: There may be disputes or issues with the invoices that need to be addressed before payments can be made.
    3. Administrative Reasons: The account may be flagged for administrative reasons, such as being inactive or under review.
    4. Payment Terms: Specific payment terms may have been set that restrict payments under certain conditions.

    Solution:

    To resolve the error message F5671, you can take the following steps:

    1. Check Payment Block Settings:

      • Go to the vendor or customer master data in SAP (transaction codes like XK03 for vendors or FD03 for customers).
      • Check the payment block field to see what type of block is set (e.g., "01" for payment block).
    2. Remove or Change the Payment Block:

      • If you have the necessary authorization, you can remove or change the payment block in the master data.
      • Use transaction codes like XK02 for vendors or FD02 for customers to modify the account settings.
    3. Review Open Items:

      • Check for any open items or invoices associated with the account that may be causing the block.
      • Resolve any disputes or issues related to these items.
    4. Consult with Relevant Departments:

      • If you are unsure why the payment block is in place, consult with the finance or accounts payable department for clarification.
      • They may have additional insights or requirements that need to be fulfilled before the block can be lifted.
    5. Check for System Configuration:

      • In some cases, the payment block may be a result of system configuration settings. Consult with your SAP administrator or technical team if you suspect this is the case.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FBL1N (Vendor Line Item Display), and FBL5N (Customer Line Item Display) to investigate further.
    • Documentation: Review SAP documentation or help files related to payment processing and account management for more detailed guidance.
    • User Authorizations: Ensure that you have the necessary authorizations to make changes to vendor or customer master data.

    By following these steps, you should be able to identify the cause of the payment block and take appropriate action to resolve the issue.

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