How To Fix F5623 - No posting key has been defined for payment requests

SAP Error Message - Details

• Message type: E = Error

• Message class: F5 - Document Editing

• Message number: 623

• Message text: No posting key has been defined for payment requests

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Define, in the Financial Accounting configuration menu, a posting key
for the debit or credit posting. To do so, select the menu sequence:
<LS>Bus.transactions -> Accounts receivable -> Payment request OR
<LS>Bus.transactions -> Accounts payable -> Payment request.
<DS:TRAN.OBXP>Carry out function</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F5623 - No posting key has been defined for payment requests ?

  The SAP error message F5623, which states "No posting key has been defined for payment requests," typically occurs when the system is unable to find a valid posting key for processing payment requests in the Financial Accounting (FI) module. This can happen for various reasons, and understanding the cause and solution can help resolve the issue.
  Cause:
  
  
  Missing Configuration: The most common cause of this error is that the posting keys for payment requests have not been defined in the system. Posting keys are essential for determining how transactions are recorded in the general ledger.
  
  
  Incorrect Document Type: The document type used for the payment request may not be correctly configured to allow for the posting keys needed for the transaction.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or create payment requests, leading to this error.
  
  
  System Settings: There may be inconsistencies or missing settings in the configuration of the payment request process.
  
  
  Solution:
  
  
  Define Posting Keys:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Financial Accounting (New) > General Ledger Accounting (New) > Document > Document Types > Define Posting Keys.
  Ensure that the necessary posting keys for payment requests are defined. You may need to create new posting keys if they do not exist.
  
  
  
  Check Document Type Configuration:
  
  Verify that the document type used for payment requests is correctly configured.
  Go to SPRO > Financial Accounting (New) > Accounts Receivable and Accounts Payable > Document > Document Types > Define Document Types.
  Ensure that the document type is linked to the correct posting keys.
  
  
  
  Review User Authorizations:
  
  Check if the user has the necessary authorizations to create or process payment requests.
  You may need to consult with your SAP security team to ensure that the user roles are correctly assigned.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. Sometimes, there are known issues or patches that can resolve configuration problems.
  
  
  
  Testing:
  
  After making the necessary changes, test the payment request process to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like OB41 (for defining posting keys) and OBA7 (for document types) to access the relevant configuration screens directly.
  Documentation: Refer to SAP documentation or help files for detailed information on configuring posting keys and document types.
  Support: If the issue persists after checking the configuration, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the F5623 error and successfully process payment requests in SAP.