How To Fix F5622 - Check the payment details

SAP Error Message - Details

• Message type: E = Error

• Message class: F5 - Document Editing

• Message number: 622

• Message text: Check the payment details

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message F5622 - Check the payment details ?

  The SAP error message F5622 "Check the payment details" typically occurs during the payment processing in the SAP system, particularly when dealing with financial transactions. This error indicates that there is an issue with the payment details that need to be addressed before the transaction can be completed.
  Causes of Error F5622
  
  
  Incomplete Payment Information: Required fields such as bank account details, payment method, or payment amount may be missing or incorrectly filled out.
  
  
  Invalid Payment Method: The payment method specified may not be valid for the transaction or may not be configured correctly in the system.
  
  
  Bank Account Issues: The bank account associated with the payment may be inactive, closed, or not properly set up in the system.
  
  
  Currency Issues: There may be discrepancies in currency settings, such as mismatched currencies between the invoice and the payment.
  
  
  Payment Block: The payment may be blocked due to various reasons, such as credit limits, payment terms, or other business rules.
  
  
  Configuration Issues: There may be issues with the configuration of payment processing in the SAP system, such as missing settings in the payment program.
  
  
  Solutions to Error F5622
  
  
  Verify Payment Details: Check all payment-related fields to ensure that they are filled out correctly and completely. This includes verifying the bank account, payment method, and payment amount.
  
  
  Check Payment Method Configuration: Ensure that the payment method being used is valid and properly configured in the system. This can be done by reviewing the payment method settings in the SAP configuration.
  
  
  Review Bank Account Status: Confirm that the bank account associated with the payment is active and correctly set up in the system. If necessary, update the bank account information.
  
  
  Currency Validation: Ensure that the currency used in the payment matches the currency of the invoice. If there are discrepancies, correct them.
  
  
  Examine Payment Blocks: Investigate if there are any payment blocks in place that may be preventing the transaction from being processed. This may involve checking credit limits or payment terms.
  
  
  Consult Configuration Settings: If the issue persists, review the configuration settings related to the payment program in SAP. This may require assistance from a system administrator or SAP consultant.
  
  
  Check for Updates or Patches: Sometimes, errors can be caused by bugs in the software. Ensure that your SAP system is up to date with the latest patches and updates.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and FBZP (Maintain Payment Program) to help troubleshoot and resolve payment issues.
  
  
  SAP Notes: Check SAP Notes for any known issues or fixes related to error F5622. SAP Notes can provide specific guidance and solutions based on the version of SAP you are using.
  
  
  Documentation: Refer to SAP documentation for detailed information on payment processing and configuration settings.
  
  
  If the issue continues after following these steps, it may be beneficial to consult with your SAP support team or a qualified SAP consultant for further assistance.