How To Fix F5477 - Print job was generated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F5 - Document Editing

  • Message number: 477

  • Message text: Print job was generated

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message F5477 - Print job was generated ?

    The SAP error message F5477, which states "Print job was generated," typically indicates that a print job has been successfully created in the system, but it may not have been processed or printed as expected. This message is often related to issues in the printing configuration or the output management settings in SAP.

    Causes:

    1. Output Device Configuration: The output device (printer) may not be correctly configured in SAP. This includes settings like the device type, access method, or spool server.
    2. Spool Request Issues: The spool request may be stuck or not processed due to various reasons, such as the spool server being down or overloaded.
    3. User Authorizations: The user may not have the necessary authorizations to print or access the output device.
    4. Network Issues: There may be network connectivity issues between the SAP system and the printer.
    5. Printer Status: The physical printer may be offline, out of paper, or experiencing other hardware issues.

    Solutions:

    1. Check Output Device Configuration:

      • Go to transaction code SPAD (Spool Administration) and verify the configuration of the output device.
      • Ensure that the device type and access method are correctly set.
    2. Review Spool Requests:

      • Use transaction code SP01 to check the status of the spool requests. Look for any errors or issues with the print job.
      • If the spool request is stuck, you may need to delete it and re-trigger the print job.
    3. Verify User Authorizations:

      • Ensure that the user has the necessary authorizations to print. This can be checked in transaction SU53 or by reviewing the user's roles and profiles.
    4. Check Printer Status:

      • Physically check the printer to ensure it is online and ready to print. Look for any error messages on the printer itself.
    5. Network Connectivity:

      • Ensure that there are no network issues preventing communication between the SAP system and the printer. This may involve checking network settings or consulting with your IT department.
    6. Reprint the Document:

      • If the print job was generated but not printed, you can try to reprint the document from the application that generated it.

    Related Information:

    • Transaction Codes:
      • SPAD: Spool Administration
      • SP01: Spool Request Overview
      • SU53: Authorization Check
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to printing or the F5477 message.
    • Documentation: Review SAP documentation related to output management and printing for best practices and troubleshooting steps.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.

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