How To Fix F5475 - Payee cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: F5 - Document Editing

• Message number: 475

• Message text: Payee cannot be determined

What causes this issue?

In the specified document, no line item could be found for a vendor or
customer. Consequently, no payee can be determined.

System Response

The payment transfer medium is not printed.

How to fix this error?

Correct the specified document number.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F5475 - Payee cannot be determined ?

  The SAP error message F5475, which states "Payee cannot be determined," typically occurs in the context of financial transactions, particularly when processing payments or invoices. This error indicates that the system is unable to identify the payee for a particular transaction, which can be due to several reasons.
  Causes of Error F5475
  
  
  Missing Master Data: The payee's master data (vendor or customer information) may be incomplete or missing. This includes details like the payee's bank information, address, or payment terms.
  
  
  Incorrect Configuration: The configuration settings in the payment program or the related financial settings may not be set up correctly, leading to issues in determining the payee.
  
  
  Document Status: The document you are trying to process may be in a status that does not allow for payment processing, such as being blocked or not fully posted.
  
  
  Payment Method Issues: The payment method assigned to the transaction may not be valid for the payee or may not be configured correctly.
  
  
  Missing Payment Information: The payment information (like payment run details) may not be properly maintained or linked to the payee.
  
  
  Solutions to Error F5475
  
  
  Check Master Data: Verify that the vendor or customer master data is complete and accurate. Ensure that all necessary fields, such as bank details and payment terms, are filled out.
  
  
  Review Payment Configuration: Check the configuration settings for the payment program in SAP. Ensure that the payment methods and other related settings are correctly configured.
  
  
  Document Review: Look at the status of the document you are trying to process. Ensure that it is not blocked and is in a status that allows for payment processing.
  
  
  Payment Method Validation: Ensure that the payment method assigned to the transaction is valid for the payee. You may need to adjust the payment method or reassign it.
  
  
  Run Payment Program: If applicable, re-run the payment program to see if the issue persists. Sometimes, reprocessing can resolve temporary issues.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases updates that can resolve known issues.
  
  
  Debugging: If you have access to technical resources, consider debugging the transaction to identify where the payee determination process is failing.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and FK01/FK02 (Vendor Master Data) to manage and review payment processes and master data.
  
  
  SAP Documentation: Refer to SAP Help documentation for detailed information on payment processing and error handling.
  
  
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.