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Message type: E = Error
Message class: F4 - Line items/balances/configuration
Message number: 705
Message text: Unable to determine A/R summary data for customer & in control area &
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F4705
- Unable to determine A/R summary data for customer & in control area & ?The SAP error message F4705, "Unable to determine A/R summary data for customer & in control area &," typically occurs in the context of Accounts Receivable (A/R) when the system is unable to retrieve or calculate the summary data for a specific customer in a given controlling area. This can happen for several reasons, and understanding the cause is essential for finding a solution.
Causes:
- Missing Master Data: The customer master data may not be fully maintained or may be missing key information, such as the company code or controlling area assignment.
- Incorrect Configuration: The configuration settings for the controlling area or the customer account may not be set up correctly.
- Data Consistency Issues: There may be inconsistencies in the data, such as missing entries in the A/R tables or issues with the reconciliation accounts.
- Authorization Issues: The user may not have the necessary authorizations to access the required data.
- Period Closure: The accounting period may be closed, preventing the system from accessing the necessary data for that period.
Solutions:
Check Customer Master Data:
- Go to the customer master record (transaction code
FD03
for display).- Ensure that the customer is assigned to the correct company code and controlling area.
- Verify that all necessary fields are filled out correctly.
Review Configuration Settings:
- Check the configuration for the controlling area in the SAP Customizing Implementation Guide (transaction code
SPRO
).- Ensure that the settings for A/R and controlling area are correctly defined.
Data Consistency Check:
- Run reports to check for inconsistencies in the A/R data.
- Use transaction codes like
FBL5N
(Customer Line Item Display) to see if there are any missing entries.Authorization Check:
- Ensure that the user has the necessary authorizations to access the customer data and the controlling area.
- Check the user roles and profiles in transaction code
SU01
.Period Management:
- Check if the accounting period is open. If it is closed, you may need to open it or run the report for a different period.
- Use transaction code
OB52
to check the open and closed periods.Related Information:
FD03
, FBL5N
, SPRO
, and OB52
.If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.
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