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Message type: E = Error
Message class: F4 - Line items/balances/configuration
Message number: 707
Message text: Credit limit/customer & does not exist
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F4707
- Credit limit/customer & does not exist ?The SAP error message F4707, which states "Credit limit/customer & does not exist," typically occurs in the context of credit management within the SAP system. This error indicates that the system is unable to find a valid credit limit for a specific customer, which can prevent transactions from being processed.
Causes:
- Missing Credit Limit: The customer in question does not have a defined credit limit in the system.
- Inactive Customer: The customer may be inactive or not properly set up in the system.
- Data Entry Error: There may be a typo or error in the customer number or credit limit configuration.
- Credit Management Settings: The credit management settings may not be properly configured for the customer or the relevant sales area.
- Master Data Issues: The customer master data may be incomplete or not properly maintained.
Solutions:
Check Customer Master Data:
- Go to the customer master data (transaction code
XD03
for general data orFD03
for company code data) and verify that the customer exists and is active.- Ensure that the credit limit is defined in the customer master record.
Define Credit Limit:
- If the credit limit is missing, you can define it by using transaction code
FD32
(Change Credit Management) to set or update the credit limit for the customer.Review Credit Management Configuration:
- Check the credit management settings in the system (transaction code
OB45
for credit control area settings) to ensure that the credit management is properly configured for the relevant sales area and customer.Check for Data Entry Errors:
- Verify that the customer number entered in the transaction is correct and does not contain any typographical errors.
Consult with SAP Support:
- If the issue persists after checking the above points, it may be necessary to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error.
Related Information:
Transaction Codes:
XD03
: Display Customer (General Data)FD03
: Display Customer (Company Code Data)FD32
: Change Customer Credit ManagementOB45
: Credit Control Area ConfigurationSAP Documentation: Refer to SAP Help documentation for detailed information on credit management and customer master data maintenance.
SAP Notes: Check SAP Notes for any specific issues or updates related to error F4707.
By following these steps, you should be able to identify and resolve the issue related to the F4707 error message in SAP.
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