How To Fix F4707 - Credit limit/customer & does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F4 - Line items/balances/configuration

  • Message number: 707

  • Message text: Credit limit/customer & does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message F4707 - Credit limit/customer & does not exist ?

    The SAP error message F4707, which states "Credit limit/customer & does not exist," typically occurs in the context of credit management within the SAP system. This error indicates that the system is unable to find a valid credit limit for a specific customer, which can prevent transactions from being processed.

    Causes:

    1. Missing Credit Limit: The customer in question does not have a defined credit limit in the system.
    2. Inactive Customer: The customer may be inactive or not properly set up in the system.
    3. Data Entry Error: There may be a typo or error in the customer number or credit limit configuration.
    4. Credit Management Settings: The credit management settings may not be properly configured for the customer or the relevant sales area.
    5. Master Data Issues: The customer master data may be incomplete or not properly maintained.

    Solutions:

    1. Check Customer Master Data:

      • Go to the customer master data (transaction code XD03 for general data or FD03 for company code data) and verify that the customer exists and is active.
      • Ensure that the credit limit is defined in the customer master record.
    2. Define Credit Limit:

      • If the credit limit is missing, you can define it by using transaction code FD32 (Change Credit Management) to set or update the credit limit for the customer.
    3. Review Credit Management Configuration:

      • Check the credit management settings in the system (transaction code OB45 for credit control area settings) to ensure that the credit management is properly configured for the relevant sales area and customer.
    4. Check for Data Entry Errors:

      • Verify that the customer number entered in the transaction is correct and does not contain any typographical errors.
    5. Consult with SAP Support:

      • If the issue persists after checking the above points, it may be necessary to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error.

    Related Information:

    • Transaction Codes:

      • XD03: Display Customer (General Data)
      • FD03: Display Customer (Company Code Data)
      • FD32: Change Customer Credit Management
      • OB45: Credit Control Area Configuration
    • SAP Documentation: Refer to SAP Help documentation for detailed information on credit management and customer master data maintenance.

    • SAP Notes: Check SAP Notes for any specific issues or updates related to error F4707.

    By following these steps, you should be able to identify and resolve the issue related to the F4707 error message in SAP.

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