How To Fix F4704 - Central data not maintained for customer &

SAP Error Message - Details

• Message type: E = Error

• Message class: F4 - Line items/balances/configuration

• Message number: 704

• Message text: Central data not maintained for customer &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message F4704 - Central data not maintained for customer & ?

  The SAP error message F4704 ("Central data not maintained for customer &") typically occurs when there is missing or incomplete central data for a customer in the system. This error is often encountered in the context of financial transactions, such as when trying to post an invoice or perform a payment.
  Cause:
  
  Missing Central Data: The central data for the customer, which includes information like the customer’s master data, payment terms, or reconciliation account, is not maintained in the system.
  Data Inconsistency: There may be inconsistencies in the customer master data across different company codes or sales areas.
  Customer Not Created: The customer may not have been created in the relevant company code or sales area.
  Data Deletion: The central data might have been deleted or not properly set up during the customer master data creation process.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the transaction code XD03 (Display Customer) or FD03 (Display Customer - Financial).
  Enter the customer number and check if the central data is maintained correctly.
  Ensure that the customer is created in the relevant company code and sales area.
  
  
  
  Maintain Missing Data:
  
  If the central data is missing, you can maintain it using transaction code XD01 (Create Customer) or FD01 (Create Customer - Financial).
  Ensure that all required fields are filled out, including payment terms, reconciliation account, and other relevant information.
  
  
  
  Check for Data Consistency:
  
  Verify that the customer data is consistent across all relevant company codes and sales areas.
  If there are discrepancies, correct them by updating the customer master data.
  
  
  
  Consult with Your SAP Administrator:
  
  If you are unable to resolve the issue, consult with your SAP administrator or support team. They may have access to additional tools or logs that can help diagnose the problem.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  FD01: Create Customer (Financial)
  FD02: Change Customer (Financial)
  FD03: Display Customer (Financial)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  
  
  Documentation: Review SAP documentation on customer master data maintenance to ensure compliance with best practices.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the F4704 error message in SAP.