How To Fix F2703 - & cannot be payer as a one-time customer

SAP Error Message - Details

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 703

• Message text: & cannot be payer as a one-time customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message F2703 - & cannot be payer as a one-time customer ?

  The SAP error message F2703 typically indicates that there is an issue with the customer master data, specifically related to the payer role when dealing with one-time customers. This error often arises when trying to process a transaction that involves a one-time customer who is not set up correctly to act as a payer.
  Cause of Error F2703:
  
  Customer Master Data: The one-time customer may not have the necessary configurations in the customer master data to be recognized as a payer.
  Payer Role Assignment: The system may not allow one-time customers to be assigned the payer role due to specific settings in the configuration.
  Transaction Type: The transaction being processed may require a specific customer type that is not compatible with one-time customers.
  Missing Information: Required fields in the customer master data may be incomplete or missing.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code XD03 for display).
  Ensure that the one-time customer is set up correctly and has all the necessary information filled out.
  
  
  
  Review Payer Role Configuration:
  
  Check the configuration settings in the SAP system to see if one-time customers can be assigned the payer role.
  This can be done in the SPRO transaction under the path: Sales and Distribution -> Master Data -> Business Partners -> Define Customer Account Groups.
  
  
  
  Use a Regular Customer:
  
  If the transaction requires a payer, consider using a regular customer instead of a one-time customer. Regular customers can be set up with the necessary roles and data.
  
  
  
  Consult with SAP Support:
  
  If the issue persists, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error.
  
  
  
  Transaction Type Compatibility:
  
  Ensure that the transaction type you are trying to process is compatible with one-time customers. Some transactions may require a specific customer type.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on customer master data and the roles associated with it.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues and solutions shared by other users.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the F2703 error and successfully process transactions involving customers.