How To Fix F2704 - Update customer hierarchy if change in rebate or price relevance

F2704 - Overview

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 704

• Message text: Update customer hierarchy if change in rebate or price relevance

What causes this issue?

When changing the (hiearchy-relevant) indicator for bonus and pricing,
you should note that these indicators must also be updated there when
using the customer master in a customer hierarchy because these
indicators are managed redundantly for performance reasons and therefore
inconsistencies can occur in the master data.

How to fix this error?

Once you have saved the customer master data, access the maintenance for
all relevant hierarchy types and update the customer hierarchy.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F2704 - Update customer hierarchy if change in rebate or price relevance ?

  The SAP error message F2704, which states "Update customer hierarchy if change in rebate or price relevance," typically occurs in the context of managing customer hierarchies and their associated pricing or rebate agreements. This error indicates that there has been a change in the rebate or price relevance for a customer, and the system requires an update to the customer hierarchy to reflect these changes.
  
  Cause:
  
  Change in Rebate or Price Relevance: The error is triggered when there is a modification in the rebate agreements or pricing conditions for a customer that affects their position in the customer hierarchy.
  Inconsistent Data: The customer hierarchy may not be updated to reflect the new pricing or rebate conditions, leading to inconsistencies in how the system processes transactions related to that customer.
  Missing Updates: The system may not have automatically updated the hierarchy due to configuration settings or missing updates in the relevant tables.
  
  
  Solution:
  
  
  Manual Update of Customer