How To Fix F2702 - Alternative payer & defined in Financial Accounting

SAP Error Message - Details

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 702

• Message text: Alternative payer & defined in Financial Accounting

What causes this issue?

In table TVKO, the sales organization is assigned to a company code.
For this company code, the customer is assigned to a head office
('Account management' screen of company code data) which differs from
the payer specified. The billing documents from this sales organization
are therefore not posted to the head office, but to the payer defined
in the SD partner functions.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The payers in Sales and Distribution must agree with the head office
account defined in Financial Accounting.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F2702 - Alternative payer & defined in Financial Accounting ?

  The SAP error message F2702, which states "Alternative payer & defined in Financial Accounting," typically occurs in the context of financial transactions where an alternative payer has been specified but is not properly configured or recognized in the system.
  Cause:
  
  Missing Configuration: The alternative payer may not be set up correctly in the system. This could be due to missing master data or incorrect settings in the vendor or customer master records.
  Inconsistent Data: There may be inconsistencies in the data related to the alternative payer, such as incorrect account assignments or missing information.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the alternative payer information.
  Transaction Type: The transaction type being processed may not support the use of an alternative payer.
  
  Solution:
  
  
  Check Master Data: Verify that the alternative payer is correctly defined in the customer or vendor master data. Ensure that all necessary fields are filled out and that the alternative payer is active.
  
  Use transaction codes like FD03 (Display Customer) or FK03 (Display Vendor) to check the details.
  
  
  
  Review Configuration: Ensure that the configuration for alternative payers is set up correctly in the Financial Accounting (FI) module. This may involve checking the settings in the relevant customizing transactions.
  
  You can access the configuration through transaction code SPRO and navigate to the relevant sections for customer/vendor accounts.
  
  
  
  Check Transaction Type: Ensure that the transaction type you are using allows for an alternative payer. If not, you may need to adjust the transaction or use a different one that supports this feature.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access and modify the alternative payer information. This may involve checking user roles and permissions.
  
  
  Consult Documentation: If the issue persists, consult SAP documentation or reach out to your SAP support team for further assistance. They may provide insights specific to your system configuration.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Enter Incoming Invoices), FB70 (Enter Outgoing Invoices), and others that may involve alternative payers.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the F2702 error and implement a solution to resolve it.