How To Fix F2642 - Message type 5 is not defined without e-mail address or telebox number

F2642 - Overview

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 642

• Message text: Message type 5 is not defined without e-mail address or telebox number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

F2642 - Details

• The SAP error message F2642 ("Message type 5 is not defined without e-mail address or telebox number") typically occurs in the context of sending messages or notifications within the SAP system, particularly when trying to send a message to a user or a group of users without the necessary contact information.
  
  Cause:
  The error arises when the system attempts to send a message of type 5 (which usually refers to a specific type of notification or alert) but cannot find an email address or telebox number for the recipient. This can happen for several reasons:
  
  The user profile does not have an email address or telebox number assigned.
  The message type configuration is incomplete or not properly set up in the system.
  The recipient's user master record is missing the necessary communication details.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check User Master Record:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID that