How To Fix F2642 - Message type 5 is not defined without e-mail address or telebox number

SAP Error Message - Details

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 642

• Message text: Message type 5 is not defined without e-mail address or telebox number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message F2642 - Message type 5 is not defined without e-mail address or telebox number ?

  The SAP error message F2642 ("Message type 5 is not defined without e-mail address or telebox number") typically occurs in the context of sending messages or notifications within the SAP system, particularly when trying to send a message to a user or a group of users without the necessary contact information.
  Cause:
  The error arises when the system attempts to send a message of type 5 (which usually refers to a specific type of notification or alert) but cannot find an email address or telebox number for the recipient. This can happen for several reasons:
  
  The user profile does not have an email address or telebox number assigned.
  The message type configuration is incomplete or not properly set up in the system.
  The recipient's user master record is missing the necessary communication details.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check User Master Record:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID that is causing the issue and check the "Address" tab.
  Ensure that the user has a valid email address or telebox number entered.
  
  
  
  Maintain Message Type Configuration:
  
  Check the configuration for message types in transaction code SPRO.
  Navigate to the relevant section for message types and ensure that message type 5 is defined correctly.
  If necessary, create or modify the message type to ensure it can be sent without an email or telebox number.
  
  
  
  Assign Default Communication Methods:
  
  If applicable, consider assigning default communication methods for users who may not have specific contact details entered.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  If the issue persists, refer to SAP documentation or consult with your SAP Basis or functional team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SPRO: Customizing Implementation Guide
  
  
  Message Types:
  
  Message types in SAP can be configured to define how notifications are sent (e.g., email, telebox).
  
  
  User Profiles:
  
  Ensure that user profiles are maintained correctly to avoid communication issues.
  
  
  
  By following these steps, you should be able to resolve the F2642 error and ensure that messages can be sent successfully within your SAP environment.